Unhelpful Criticism

“I don’t mean to use such harsh words, but this look like something our China team would come up with.”

Please tell me what in this phrase is a helpful direction? What does that even mean? I guess you would have to be a racist to know.

Clearly, my boss really struggles with giving constructive criticism.

This particular phrase really bothers me, firstly, because it speaks badly of a team that the owners of the company chose to work with overseas and that we are trying to have good communication and relationship with. I haven’t ever seen our China team come up with a design, and if they work for us and were chosen by our leadership, why are you insulting them? Aren’t we all working for the same goal? Aren’t we all supposed to be on the same side? Saying things like this puts a bad taste in the domestic team’s mouth and just makes you look racist.

Secondly, “don’t mean to use harsh words,” is not an excuse to then use the harsh words. You do mean to use them. We all know it. It only makes people more aware of how much you actually mean to use and are going to use harsh words. It means you are aware of how you sound. It means the words you have chosen to use, were selected and intentional to be harsh and you know it. Foolishly, you are trying to remove yourself from your own responsibility, which is an indicator of bad leadership. To be a leader is to have responsibility, and to show you wish to remove yourself from the responsibility of your position and the tact you know you ought to have while holding it lessens your dependability.

Constructive criticism doesn’t use “I” or “Me” statements. It explains why a design or photograph does or doesn’t work based off of brand goals and statements. It doesn’t use insulting analogies. It builds up where it needs to and it makes helpful….emphasis on helpful…suggestions to give a better direction.

Consider this a public service announcement.

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